Yes Optus

Photos

Reviews of Yes Optus

•  

  大野ひとみ Added May 14, 2018

  ★ ☆ ☆ ☆ ☆
  I've never had that worst experience ever. I was stolen my phone, so I got new SIM card and I needed to reactive my previous phone number. But after that, internet data didn't work. And I went to this Optus shop and asked them to fix it. But Caucasian lady staff treated me so badly. She was so unfriendly, and looked like upset or angry. She just changed the SIM and said me to wait 15min. I waited 15min (actually 30min, for being sure), didn't work. I felt there was other point of problem, I went to shop again and explained this situation to the another guy staff. But this guy said me to wait 4hours at least. I told him that lady staff said me wait 15min and I was sure that there was another problem. But he said he couldn't do anything until waiting 4hours, this guy was unfriendly too. I was really angry coz they never tried to solve the problem. After I went to another Optus shop, and they were so good coz they tried to fix my problem willingly. They never said "just wait". This is professional way.
  I was really disappointed with this shop.
•  

  Aaron Lucas Added February 27, 2018

  ★ ★ ★ ★ ★
  Gloria gave me the best customer service I've ever had in my life! Hats off to Optus Highpoint. Unlucky competitors!

Add review

Questions & Answers

1. What is the phone number for Yes Optus

2. Where is Yes Optus located?

3. Is there a primary contact for Yes Optus

4. What is the web address (URL) for Yes Optus

About optus.com.au

Optus - Mobile Phones, NBN, Broadband Internet, TV, Home Phone
Shop the latest mobile phones & tablets. Find awesome value broadband internet, home phone & TV entertainment packages at Optus. Learn more.