Myer Highpoint

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Reviews of Myer Highpoint

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  Rochelle Gao Added March 05, 2023

  ★ ★ ★ ★ ★
  Paris at shoes n Sox Myer highpoint is absolutely a legend in customer service. Her professional knowledge and her patience really helped our 1st school shoes journey. It has been a struggle to find a perfect shoes for my son as his school is extremely fussy on the type of shoes, and he has to wear a pair of special thick socks (school policy). My son has never worn any leather s school shoes before and it made him feeling very uncomfortable. Paris patiently explained everything and tried her best to find us the perfect fit. We will come back again for the second shoes. Thank you so much again!
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  Lindie N Added March 02, 2023

  ★ ★ ★ ★ ★
  I was looking for a certain perfume from Estee Lauder. Unfortunately, they didn't stock the exact one I wanted, but the beautiful lady was very helpful and so friendly. I think her name was Linda. She helped me find another one that was also great. She gave me her full attention and listened to me.
  I highly recommend her, just amazing!!!
  Estee Lauder is super lucky to have her represent them!!!
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  Susan Laurens Added February 21, 2023

  ★ ★ ★ ★ ★
  Just wanted to say what a great shopping experience I had at Myer Highpoint. I was visiting from interstate and we shopped at Myer for Christmas Gifts for my Grandchildren. In the children’s shoe department a lovely Assistant helped us find what we were looking for and processed our sale immediately then in the toy department (Marie I think)
  Helped me with a large box, processed my sale and even checked if I was okay taking my purchase to the car. Thank you for first class service it was very appreciated.
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  Nhu Huynh Added February 19, 2023

  ★ ☆ ☆ ☆ ☆
  I was in the women clothing department this evening.
  The assistant staff in the Fitting room on level 3 appeared so rude towards us.
  Saw an vacant fitting room and I asked a young lady standing in front of that room if it is vacant? She nodded. As I approached it to check, the assistant told us behind the half closed curtain, in a rather very rude tone, NO ROOM IS VACANT UNLESS I TELL IT IS FREE.
  How would any of us know what she was doing in there, and what would we be expected?
  She was then told everyone in the line to step back and start the queue from the door threshold, alllowing traffic flow, in that same rude tone of voice.
  If we, as customers, are not being rude towards the store staff, then why would we not be treated in the same manner?
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  Minh Pham Added February 18, 2023

  ★ ☆ ☆ ☆ ☆
  I always had a bad experience with click and collect team from the Myer High Point store. I agree with most of those who did a review that Myer High Point should consider retraining the Staff. They should learn communication skills; customers can't read what you are thinking, so please speak up; you can't stand still with your iPad and expect a customer to understand what you want/need. When customers spend more than $500 worth of stuff, at least show them some customer service.
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  Nadz 969 Added November 19, 2017

  ★ ★ ★ ★ ★
  Electrical department at highpoint is very well stocked with informative staff, especially a lovely sales assistant called Laura, she knows her brands and stock. Thank you for a great experience. There's not many sales assistants that look after your needs and that are extremely helpful...this lady is! Highly recommend her.

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About myer.com.au

Myer Online - Shop Fashion, Homewares, Beauty, Toys & More
Myer is Australia's largest department store group. Shop online, on mobile and in store. Myer